Our Privacy Policy

Who is responsible for your data?

TRAX GLOBAL is committed to protecting and respecting your personal data in compliance with data protection laws. We are the controller of your data.

This policy describes how we use your personal data when you use our website, applications, or email.

For the purposes of the General Data Protection Regulation (GDPR), we determine how your data is processed. You have legal rights to access and know how we use the data we hold about you.

For more information, contact: XXX.

What data do we collect from you?

We collect personal data you provide to us, such as name, job title, and contacts (email, phone), through registration or inquiry forms, to fulfill your requests.

This includes marketing data, feedback, and opinions you send us to help us evaluate our services.

We also collect website usage data, such as your IP address, visits, browser type, clicks, and navigation flow. We use cookies to distinguish you from other users and improve your browsing experience on our site.

We use profiling to segment our database.

How and why do we use your data?

We will only use your data when the law allows us to. Day-to-day, we may use your data without asking for consent to formalize and fulfill our contractual obligations to you.

We also use it for our legitimate interests, such as business administration, or to comply with legal obligations.

While it is not always necessary to ask for your consent, if we do, you are not obligated to consent. If you do consent, you can change your mind and withdraw it later by contacting us at XXX.

If you do not provide us with data, we may not be able to offer services.

Who do we share your data with?

We may disclose your personal information to third parties to fulfill our contractual obligations, such as business partners, suppliers, and subcontractors for the performance of services.

We also share to comply with legal obligations, protect our rights, or in the event of an asset sale.

We may share information with other companies within the TRAX GLOBAL group, based on our Group's legitimate interests in promoting our products and services and carrying out direct marketing.

We only share data for third-party marketing with your consent.

What are your rights regarding your data?

Data protection law grants you rights, such as the right to access the information we hold about you and, in some circumstances, to request data portability.

You have the right to rectification or erasure if the data is inaccurate or if you withdraw consent.

You also have the right to restrict processing and the right to object (including for direct marketing). If you are not satisfied, you have the right to lodge a complaint with the supervisory authority.

We will only retain data for as long as we need it.

How do we keep your data secure?

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

We limit access to your personal data to those employees and third parties who have a business need to know.

You are responsible for keeping your password confidential. Although we do our best, we cannot guarantee the absolute security of data sent over the internet; you do so at your own risk.

This policy will be updated (Version 1, November 07, 2025).